How Our Terms Apply To Your Account
Our terms set out how your ku6 account works, from the moment you register through to how you fund it and how you close it. Because online gaming rules differ across regions, whether you can open or keep an account with us depends on your local
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law and the eligible regions we serve — we don't claim a blanket right to operate everywhere, and we ask you to check your own position before you deposit. When you fund your wallet through bKash, Nagad or Rocket, that transaction sits under our payment terms,
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which cover how deposits are matched to your account, how we verify a withdrawal request, and what happens if a wallet name doesn't match your registered details. We also set out how disputes over a transaction get raised and resolved, and what details we need from
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you to close one out — usually your registered mobile number and the wallet reference tied to the payment. These terms sit alongside our privacy terms, which cover what account data we hold and how long we keep it. We update this page whenever the wording
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changes, and the version live on the page is the one that applies to your account at that time. If a clause here conflicts with something a support agent told you, the published terms take priority.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.